NSW Funeral Information Standards

NSW funeral price regulations…

The funeral information standard has been in place since February 2020. It supports the NSW Fair Trading Act 1987. Thus far, it focuses on price regulation. It ensures greater transparency on funeral costs. So, it makes it easier for the bereaved families to make decisions.

The new regulations may allow users to compare the like for like services. It includes broader funeral goods and services information code. Hence, it makes it easier for product and services price comparison.

You may be able to discuss what happens before the funeral with a funeral director. They may be a good source of knowledge. Thus far, they may organise the transport. So, they take care of the deceased person too.

Information standard

This standard applies to all funeral directors. In fact, to any business that may arrange or conduct a funeral service. NSW funeral directors must comply. Thus far, funeral directors need to provide the customers with funeral information like:

⇒ Prices about the goods and services relating to burials and cremations.

⇒ Provide itemised quotes before they finalise an agreement or contract.

It is a requirement that all funeral directors display the price of funeral goods and services. So, it must specify each cost relating to burial and cremations. For instance, the funeral director must post the funeral information on any website they maintain. It must display at each place of business too.

The funeral information must disclose if the mortuary is managed by a third-party provider. It applies to the crematorium too. So, it must include the price list which must be clear and concise. Moreover, the price list must include all goods and services on offer.

Thus far, under the new regulations, for you to plan a funeral, you may spend less time to inquire about fees and charges. So, it may give you more time to work with your chosen funeral director. In fact, it gives time to create a service that supports the family and friends in their grief.

Information details

The funeral director must include the price of the least expensive funeral package. Then, it must itemise the following:

⇒ Transfer of body prior to burial or cremation.

⇒ Storage of the body at a mortuary or holding room.

⇒ Hire a refrigeration plate if any.

⇒ Each type of coffin, casket, or shroud is on offer. It may be a range of prices.

⇒ The care and preparation of the body for a funeral.

⇒ A viewing of the body.

⇒ The arrangement and conduct of the service. It must include the hire of the venue if any.

⇒ The burial or cremation of the body.

⇒ Location of the mortuary and crematorium that the funeral director proposes to use.

⇒ If the funeral director uses a third-party mortuary or crematorium, they must provide the name of the owner or a manager.

⇒ A reasonable estimate on the cost of the death certificate. As well as, obtaining any certificates or permits that may be required. Moreover, any fees may be charged by the crematorium or the cemetery.

⇒ How the body may be transported.

Death registration

Any certificates or permits are managed under the Births, Deaths and Marriages Registration Act 1995. Thus, few may come under the Public Health Act 2010. You don’t need to apply for a death registration or a death certificate. Thus far, your funeral director facilitates to registers the death.

A death certificate is an important proof of death. Thus far, it is the official record of death. So, it may be proof of relationship to the person who died. It is an important document. You may need it to cancel or transfer service. A death certificate is crucial to administer a will.


NSW Fair Trading Act 1987 administers the Funeral Information Standards. So, if a funeral director may not comply with it, they may have to pay a $550.00 fine for an individual and $1100.00 for a corporation. Thus far, in serious matters, NSW Fair Trading may prosecute them under the Act. The maximum penalty when convicted maybe $5,500.00.

Helpful information

You may read more about the funeral goods and services information standard. Furthermore, you may want to read NSW Government’s  life events guides. It may help you make the correct decisions when your loved one passes away. Moreover, should you have any further questions about the funeral information standards, you may call NSW Fair Trading on 13 32 20.

Govinda Funerals